Print queue—Retrieve a print job

In Service when you create a print job, it’s held in the queue manager (or spooler). The Queue Manager screen displays the print jobs and information about each job. From this screen you can view, move, and delete jobs. Use the instructions below to retrieve a print job and move it to a local printer.

Go to: Home > Administration Processes > Print Queue > Queue Manager

Note: Your administrator grants access to the Queue Manager in the Authorization Role Editor. See Add or update user roles or contact your administrator for questions. While regular users can manage their own print queue, administrators can view and manage others' print queue with permission in the Authorization Profile Editor (see User Profiles to have access to all print jobs).

You can perform the following actions to customize the table's display:

Filter and Sort the table.
Create new views from the options menu (see Views).
Save and remove table formatting from the options menu .
Export from table or Print from table from the table options menu .

The screen displays the Job Number, the name of the Operator who printed the job, the Queue, the number of Pages, the Size of the job, the Date/Time the job was generated, and an optional comment.

Select a job from the table or press and hold Ctrl to select multiple jobs at once.
Right-click to display the actions you can perform.

Note: You can only add or edit a comment when you've only selected one job.

Click View to see the print job information on the View Print Job screen.

Press the Space Bar to go to the next page of the job.
Enter H to display help options to navigate through the print job.
Enter Q to exit the screen.

Click Move/Print to move the job to the selected print queue.

Select the New Queue where you want to move the job. You can keep it in the same queue if desired.
Enter the Number of Copies you want to print.
Check the Delete Job? check box to delete the job after it prints, or uncheck it to keep the job in the queue.
Click to move and print the job, or to return to the Queue Manager without moving/printing the selected job.

Click Add/Edit comment to enter a comment for the job.

Enter your comment. You can enter up to 100 characters.
Click to save your comment, or to return to the Queue Manager without saving.
You can edit a previously entered comment if desired.

Click Delete to delete the job from the Queue Manager.

At the message, click to delete the job or to return to the Queue Manager.
If you selected , the job is deleted from the queue.